20 Quick Steps to help your reputation
- 1. DEFINE YOUR REPUTATIONGOALS
- 2. EDUCATE YOUR EMPLOYEES
- 3. LISTEN TO YOUR CUSTOMERS
- 4. BE PRESENT
- 5. ENGAGE WITH YOURvSTAKEvHOLDERS
- 6. CREATE AMAZING CONTENT
- 7. SHOW YOU ARE TRUSTWORTHY
- 8. BE CONGRUENTIN YOUR ONLINE MARKETING
- 9. BUILD RELATIONSHIPS WITH BLOGGERS AND JOURNALISTS
- 10. THANK YOUR SUPPORTERS
- 11. DON’T BE A JERK
- 12. CLEAN UP YOUR MESSES
- 13. DON’T IGNORE COMPLAINTS
- 14. BE QUICK TO APOLOGIZE
- 15. LEARN FROM YOUR MISTAKES
- 16. DON’T FEED YOUR REPUTATION TROLLS
- 17. DON’T TRASH TALK YOUR COMPETITORS
- 18. DON’T BAD MOUTH YOUR CUSTOMERS
- 19. BE AUTHENTIC
- 20. GIVE 100% ALL OF THE TIME
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